The Ultimate Guide To Oracle Support

In an effort to provide useful content rather than just blathering on about stuff I’ve written an article on how to work with and understand Oracle Support.

The idea is that if you know the way the organisation works, you can get the best out of your experiences with them. Nothing in the article is confidential, it’s all public domain or located in the myriad support notes on My Oracle Support.

You probably don’t want to know how it works. You certainly don’t need to. Maybe you just drive them, you don’t know how they work. But if you want to understand the processes that drive your service requests click here – it might make the difference:


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